Política de envío

Shipping Policy

1. Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is received.
Processing may take longer during peak seasons or promotional events.

2. Shipping Methods & Delivery Times

We offer the following shipping options:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Overnight Shipping: Next business day (if ordered before cut-off time)

Delivery times are estimates and may vary due to carrier delays or weather conditions.

3. Shipping Rates

Shipping charges are calculated at checkout based on the selected shipping method and destination.

4. Domestic vs. International Shipping

Domestic (within the U.S.):
Delivered by USPS / UPS / FedEx.

International:
Available to select countries. Delivery times and rates vary.
Customers are responsible for customs duties, taxes, and fees.

5. Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
You can track your package on the carrier’s website.

6. Delays & Issues

We are not responsible for delays caused by:
Weather conditions
Customs inspections
Carrier issues

If your package is significantly delayed, contact us and we’ll help!

7. Lost, Stolen, or Damaged Packages

If your shipment is lost or damaged, please contact us within 7 days of the delivery date.
We’ll work with the carrier to resolve the issue and re-ship if necessary.

8. Returns & Exchanges

Shipping for returns/exchanges is handled according to our Return Policy (linked here).
Customers may be responsible for return shipping costs unless the item was defective.


Contact Us

If you have questions about your order or this policy, email us at:
📧 mnp2142@icloud.com
or call (718)-409-1152