Shipping Policy
1. Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is received.
Processing may take longer during peak seasons or promotional events.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days
• Overnight Shipping: Next business day (if ordered before cut-off time)
Delivery times are estimates and may vary due to carrier delays or weather conditions.
3. Shipping Rates
Shipping charges are calculated at checkout based on the selected shipping method and destination.
4. Domestic vs. International Shipping
Domestic (within the U.S.):
Delivered by USPS / UPS / FedEx.
International:
Available to select countries. Delivery times and rates vary.
Customers are responsible for customs duties, taxes, and fees.
5. Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
You can track your package on the carrier’s website.
6. Delays & Issues
We are not responsible for delays caused by:
• Weather conditions
• Customs inspections
• Carrier issues
If your package is significantly delayed, contact us and we’ll help!
7. Lost, Stolen, or Damaged Packages
If your shipment is lost or damaged, please contact us within 7 days of the delivery date.
We’ll work with the carrier to resolve the issue and re-ship if necessary.
8. Returns & Exchanges
Shipping for returns/exchanges is handled according to our Return Policy (linked here).
Customers may be responsible for return shipping costs unless the item was defective.
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Contact Us
If you have questions about your order or this policy, email us at:
📧 mnp2142@icloud.com
or call (718)-409-1152